Testimonials

Tim is an awesome trainer. He provided us with the knowledge and training to give our “family” a wonderful future together. Thank You!!

Marie, Janet, Chase & Dezzi

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Frequently Asked Questions

Lodging

What will my pet eat during her visit?

We ask that you bring your pet’s normal diet with you at check in. We ensure all pets receive their daily meals just as you request. We have a refrigerator, freezer, and microwave and will gladly fix your baby’s meals just as you would at home. We do not charge any additional fees for meals or special diets. Keeping them on the same diet they are used to will reduce the likelihood of any upset tummies or restroom problems.

Do you administer medications and are there any fees?

We administer all medications free of charge. We ask that you bring your pet’s medications in their original packaging or prescription containers. We also ask that you bring whatever he likes to take his medication with such as cheese or peanut butter.

Is the Resort air conditioned and heated?

Yes, we monitor the weather and Resort conditions daily. The entire facility is air conditioned and heated to ensure everyone’s rooms are always comfy.

Are you able to care for my older pet who needs a little help each day?

We take great pride in our care for your senior pets. We provide alerts to our Resort Staff Team Members of any pet’s special needs. Our staff will gladly help a guest get up and get going, assist with blind or deaf guests, or any special needs old age may bring. Be sure to discuss these special needs during check in.

My pet is particular where he goes potty, how will you help him?

We keep a record of your pet’s dining and restroom habits while he stays with us. Occasionally we do come across a pet that will not potty in the outside portion of their room. When that happens we offer him strolls outside until he finds that perfect patch of grass that does the trick.

My dog is not friendly; do accept dogs that can’t be handled?

As long as your pet can board in our standard rooms we can most certainly board “unfriendly” dogs. With an indoor/outdoor arrangement in our standard rooms, we can safely and easily clean and tend to their rooms.

Are there any dog breeds you do not accept at the Resort?

We do not discriminate based on breed of dog and consider ourselves to be an equal opportunity boarder.

Are your lodging fees daily or nightly?

Our Resort fees are per day. The day your pet checks in is the first day of boarding. Each day after that is a day of boarding. The day your pet checks out is the last day of boarding. For example, if your pet checked in on a Friday and checked out on a Monday that is considered 4 days of boarding. For those quick, overnight visits, we do offer a discounted Express Rate if the stay is 24 hours or less.

How old do puppies or kittens have to be to stay at the Resort?

We welcome puppies and kittens as young as 8 weeks as long as you have record of their immunization series started.

Do you have a Veterinarian on staff?

We do not have a veterinarian on premises. We will contact your own veterinarian to get any medical care needed. We will, depending on the situation, either take your pet to your veterinarian or to the Circle City Vet Emergency Hospital.

Is anyone on premises during the night?

Generally we are staffed 7 AM to 7 PM daily. We do not have staff members at the Resort overnight. The facility is locked and alarmed and all area emergency personnel have visited our Resort and are familiar with emergency procedures.

Testimonials

Marie, Janet, Chase & Dezzi

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Frequently Asked Questions